Viewing Call Success and Failure Ratio
You can view success and failure ratio of SIP dialogs in the Web interface's Success/Failure Ratio page. You can filter the display by SRD or IP Group, and by call direction and type of SIP dialog (e.g., INVITEs only). The information is displayed in the following pie charts:
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Dialog Success Ratio: Displays the SIP call and subscribe (SUBSCRIBE) dialog success-failed ratio. |
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Dialog Failed Attempts: Displays failed SIP dialog attempts. This includes the number of calls and subscribes which were successfully and abnormally terminated. |
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Dialog Termination Ratio: Displays SIP dialog termination by reason (e.g., due to no answer). |
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To view success and failed call ratio: |
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1.
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Open the Success/Failure Ratio page (Monitor menu > Monitor tab > Performance Monitoring folder > Success / Failure Ratio). |
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2.
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From the 'SRD / IP Group' drop-down list, select whether you want to view statistic for an SRD or IP Group. |
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From the 'Index' drop-down list, select the SRD or IP Group index. |
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4.
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From the 'Direction' drop-down list, select the call direction: |
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Both: incoming and outgoing calls |
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From the 'Type' drop-down list, select the SIP message type: |
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Other: all SIP messages |
If there is no data for the charts, the chart appears gray and "No Data" is displayed to the right of the chart.